In January I watched an archived version of the 2013 State of the Industry webcast and downloaded the report to learn about trends in our industry and to compare the training programs at my company to industry peers. The information I gathered will help me document our efficiency and successes as well as determine what we need to do differently to ensure we're providing training that will help us achieve our strategic goals.
I also participated in a live webcast titled: Employee Development on a Shoestring: Developing Talent Outside the Classroom. In addition to the content supplied by the facilitator (which was great, by the way), I also picked up a ton of tips through the chat panel from other participants. There were a lot of tips shared on how to capture and store institutional knowledge for future references.