Infoline: Creating an Internal Certificate Program by Sara Bushman

This publication explains the difference between certification and a certificate program and provides the framework for building a certificate program. The benefits I received from the resource were definitely worth the cost. If you aren’t sure you want to spend the money, checkout the webcast first!

Here are the key takeaways I received from this resource:

• Tips to identify and define organizational needs
• Ideas for the assessment format
• Levels to include in the program structure
• Sample evaluation questions for the pilot phase
• Marketing ideas for the program

T+D Magazine, February 2014

I found two articles that provided inspiration for refocusing my efforts to improve the effectiveness of our training programs:

1. Flipped Learning, the feature article, included ideas and examples for using technology to present instruction to learners prior to attending a classroom training. Delivering this ahead of time will shorten class time and allow for more focus on application.
2. Step by Step, by Robert P. Hewes, provided an overview of a design plan that includes ways to improve the application of information and skills outside of the classroom.  Suggestions and examples to simplify post-training follow up were included.