Leading Through Adversity

Heather Marquez

The world is changing faster than ever, creating a feeling of crisis in your everyday life.  As you strive to navigate the ambiguity of the future, it is essential that you learn a new definition of crisis and how to succeed no matter what changes are happening in your life and your organization.  Embrace the adversity and lead through it to a brighter future!  

SESSION OBJECTIVES:

During this session you will learn:

• A new definition of crisis
  
• 3 things compromising your ability to lead
  
• 5 steps to getting through crisis in your personal and professional environments

BIO:

Heather Marquez, ActionCOACH

A member of The Customer Obsession Team

With more than 25 years of experience leading and developing teams of hundreds in retail, educational and enterprise-level organizations, Heather Marquez understands the need for growth while managing limited resources. 

As a certified John C. Maxwell leadership coach, speaker, trainer and Executive Director, and an ActionCOACH partner, she uses a variety of tools such as DISC, Mind Mapping, and Values Based Leadership to help businesses and teams grow.   Heather brings clarity to leaders and equips them and their teams to implement strategies, overcome obstacles and thrive in the current business landscape.

Heather is a driving force in the Midwest for developing leaders in our workforce, creating high performing teams, and building the culture of Customer Obsession.

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